Return Policy

At circuitsurgeons.in, we strive to ensure that our customers are satisfied with their purchases. If for any reason you are not fully satisfied with your order, we offer a return policy in accordance with the following terms:

1. Eligibility for Returns

To be eligible for a return, the item must:

• Be in its original, unused, and undamaged condition.
• Be returned within 1 day of delivery.
• Be accompanied by the original receipt or proof of purchase.

2. Non-Returnable Items

The following items are not eligible for return:

• Products that have been opened, used, or damaged after delivery.
• Custom or personalized products.
• Digital products or downloadable content.
• Any products marked as non-returnable on the product page.

3. Return Process

To initiate a return, please follow these steps:

1. Contact us at info@circuitsurgeons.in to request a return authorization.
2. Provide details such as your order number, the item(s) you wish to return, and the reason for the return.
3. We will provide you with a return shipping address and further instructions on how to return your product.
4. Carefully package the item(s) in their original packaging (if possible) and include all accessories, manuals, and receipts.

4. Return Shipping Costs

• If the return is due to an error on our part (e.g., damaged or incorrect item), we will cover the return shipping costs.
• For other returns (e.g., change of mind), the customer will be responsible for return shipping costs.

5. Refunds and Exchanges

Once we receive and inspect the returned item, we will process your refund or exchange based on your preference:

• Refunds will be issued to the original payment method within 3-5 business days of receiving the returned item.
• Exchanges (if available) will be shipped once the returned item is received and inspected.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 2 days of receiving your order. We will provide a replacement or full refund, including return shipping at no additional cost.

7. Cancellation Policy

Orders can be canceled before they are shipped. If you wish to cancel your order, please contact us as soon as possible at info@circuitsurgeons.in . Once an order has been shipped, it cannot be canceled, but you may return the item(s) according to our return policy.

8. Contact Information

For any questions or to request a return authorization, please contact us at:

• Email: info@circuitsurgeons.in
• Phone: 9344949715